Physical documents can be easily digitized through this integration into various formats like .doc, .excel or .pdf.
By automating business tasks or operations, routine tasks can be processed more efficiently and customers will not shut down orders because of lack of attention.
While many ECMs force the user to follow strict guidelines on how the documents are managed and interacted, Alfresco provides a user-friendly interface.
A benefit that differentiates Alfresco from other ECMs is that it’s possible to download and evaluate the platform as its being developed. This way, the Alfresco team can be aware of the community’s needs and make it more user friendly.