With automation apps, you can divide workflows and standardize how they should be handled with those responsible for each flow. The client will have a customizable profile and end-user permissions to view, comment, consult, and send documents to the company’s responsible agents and generate customized reports by date, process, responsible or state.
A service desk app oriented to customer service will help the company to provide an online follow-up for all the incidents created by its clients along with support management, service life cycle control and online tracking with immediate response to incidents or failure reports at any service or product, queries or doubts resolution.
On an average measure, people check their phones up to 45 times a day. Having a mobile app for your business with an icon that sits on the homepage of a customer's phone means that they will be reminded of your business and boost customer trust.
Mobile apps can send out push notifications about special sales, events or business updates. These notifications can be personalized with the user's name and even depend on their app’s behavior.
It's possible to integrate related apps to allow users to share their activity across different platforms and let the app collect and relate data to other apps. For example, a calorie counting app can be related to a fitness tracker app and these can all contain social media features to share data like calories or step counts.