It acts as a valuable feature for your application

It’s created to mimic an online agent behavior that can help the client interact properly with the application itself.

Automate non-core tasks

Chatbots allow you to automate customer-related tasks, allowing you to cut costs, save on staffing expenses and focus their attention on more important tasks.

Use it to gather important information

Using this tool to gather more information from your client can lead your company to improve its services and increase engagement levels.

Generate more leads/sales

Chatbots can be programmed to say specific things or ask specific questions like “Would you like to receive our weekly newsletter?” or “Would you like to stay updated with our promotions?” boosting commercial opportunities.