Privacy Policy

Rootstack S.A doing business as Rootstack (from now on rootstack.com) operates the website https://www.rootstack.com (from now on the website).

This privacy policy is intended to describe how Rootstack collects, uses, and shares personal information from consumer users of this website. This policy establishes how we will treat your personal information, so it is necessary for you to familiarize yourself with it.

1 TYPE OF INFORMATION THAT WE STORE

Roostack guarantees the total protection of the personal information of its visitors as well as that of its clients. We do not collect personal information from website visitors except in cases where information is provided by choice and also the cases that may be listed below in this document.

Rootstack does not sell, shares or discloses personal information of visitors or customers with third parties or other organizations.

We may collect, store and use the following information:

Information you give us: We are likely to collect your email, address, telephone number, as well as other information that you have given us directly via our website for the purpose of registering or subscribing to any of our services, events, notifications , etc.
Information we obtain from third parties: We are likely to obtain information about you from other sources (such as LinkedIn or Facebook), information that can be added to our own base.
Automatically collected information: Refers to any type of information that we obtain directly from your visits or use of this site.

2 USE OF COOKIES

Rootstack (rootstack.com) uses cookies (data files stored on your hard drive by a website) each time you access our online platform. We use two types of cookies:

Session Cookies: Which disappear automatically once you close your browser.
Persistent cookies: which remain on your computer even after closing the browser, and are used during your next visits to our website.

The use of Cookies by Rootstack has as its goal to offer a much more personal and interactive experience to the user. However, you can block the use of Cookies by directly accessing the settings or configuration of your computer and managing the use of cookies.

Please note that this may affect and/or limit the use of certain services on our website.

3 WITH WHOM WE SHARE THE INFORMATION OBTAINED

Rootstack does NOT obtain, collect, or administer any personal information related to your race, ethnicity, religion, philosophical practices, beliefs, personal or sexual life, political opinions, criminal records, special memberships, health, genetics or biometric data.

That being said, the information that we do use, can be potentially shared with the following people, for the following reasons:

With members of our team: We may share your information with any member of our team, including affiliated members, subsidiaries or staff of our branches or those who work directly with us (Rootstack).
With service providers: Because we work with service providers to provide certain development, communication, hosting and maintenance functions, it is possible that these third parties have access to the information collected. However, we require these suppliers to only process or manipulate the personal information obtained according to our own rules and instructions, always within the legal framework.
To third parties (as required by law): It is possible that, according to the requirements of the law, we are obliged to share the information obtained with third parties.

4 WHY WE STORE YOUR INFORMATION

Among the reasons we store your information, we collect and store it for:

To be able to share information for legal, security or protection purposes in accordance with the law.
To be able to share information in cases of emergency.
To be able to share information with any future or potential buyer or seller that is part of the business in which we are involved.

Similarly, we may use the information obtained to:

Understand, study and analyze the preferences, trends and behavior of our users.
Understand, study and analyze the way in which users interact with our platform and improve the quality of the services offered.
Provide better support to current users of Rootstack if necessary.
Manage and create promotions according to the relationship of each user with the services and products offered by Rootstack.
Administrative or marketing purposes, which may include but not be limited to improvements in the communication service, promotions update, product improvements, etc.
Enforce our terms of service.
Comply with any legal requirement to which we are obligated.

5 DATA SECURITY:

Your data is safe with us. Roostack takes all necessary precautions to avoid any type of loss, destruction, alteration or misuse of your data and personal information. However, keep in mind that this can’t guarantees that your information can not be attacked, especially considering the nature of the internet.

6 THIRD PARTY WEBSITES

Our website (Rootstack.com) has links or links that lead directly to other websites. We are NOT responsible for what happens with your information on those websites, nor are we responsible for the privacy policies of sites external to Rootstack.

CHANGES AND IMPROVEMENTS IN OUR PRIVACY POLICY

The terms, clauses and information presented in this privacy policy document may face changes as time progresses and we change some of our conditions.

Rootstack reserves the right to do so, and emphasizes the user's responsibility to periodically verify the website to obtain updates regarding our current policies. It is also reminded that any prolongation of the use of the website after any change made constitutes the immediate acceptance of these changes.

CONTACT INFORMATION

For comments and questions about our privacy policy, contact us through the following addresses and phone numbers:

If you are in Panama:

Address: Roostack Panama IPA Street, house # 10, Hato Pintado, Panama City, Panama.

Phone

+507 209 9002+507 399 0129

If you are in the United States:

Address: 2021 Guadalupe Street. Dobie Center - Suite 260. Austin, TX. 78705. USA.

Phone

+1 215 883 4359