The hotel industry faces increasing competition from technology-driven companies like Airbnb. Industry leaders must offer flexible, tailored digital options to their customers so that they can: -Easily explore offerings from their computer or mobile device.
Provide painless ecommerce and scheduling through their web portal.
Provide additional service offerings or packages to enhance customer value.
Facilitate communication with customers to drive repeat business.
Hotels have long understood the importance of offering additional services and packages to their customers. In addition to improving revenue, these offerings increase customer value. At Rootstack, our consultants understand the multiple facets through which hotels generate revenue. We build flexible solutions that make it easy for hotel owners to offer various services and packages. Besides, hotels increasingly rely upon repeat business from customers to drive revenue growth. Rootstack's solutions make it easy to use digital tools to maintain contact and provide existing customers with offers. Our solutions scale from simple email outreach campaigns to more complicated rewards programs.